If your insurance plan is other than BCBS, Cigna, Medicare, or TRICARE, you may still be able to use your benefits to see one of our providers. Most PPO or POS plans have benefits that can be used even when services are provided by a non-network provider. We see many individuals, couples, and families whose insurance plans give them this option.
In such instances, you would make payment at the time of service, and we will provide you with monthly invoices that include all of the information that you will need to file for direct reimbursement from your plan.
Please check with your insurance plan administrator, or call the Customer Service number on the back of your insurance card to clarify the following:
- Whether you have mental health coverage for OUT OF NETWORK providers
- The details of your coverage e.g. the percentage of your coverage, any number of session limitations per year, etc.
We will do what we can to make it possible for you to use your healthcare benefits.