Most of the providers in our office are in-network participating providers with Cigna insurance plans. This means that we submit claims to Cigna, and receive reimbursement directly from Cigna or its partners for covered services according to the terms of your benefits plan.
It also means that we accept whatever fee reduction/discount Cigna may require, according to the terms of our provider contracts. You are not balance-billed for the difference between our usual fee, and the reduced fee allowed by Cigna for covered services. You are financially responsible for any co-payments/co-insurance, deductibles, and non-covered services. If you are uncertain whether the service you are seeking is covered by your health benefit plan, please call your plan administrator or call the Customer Service number on the back of your card.
Because Cigna may require a referral or preauthorization for certain services, you should check with your plan administrator or call the Customer Service number on the back of your insurance card to see if a referral or preauthorization is necessary before to your first appointment. This is especially the case if you are going to be undergoing psychological or neuropsychological testing – some Cigna plans require preauthorization prior to receiving these testing services.
To confirm whether one of our staff is an in-network Cigna provider, please visit Cigna’s Behavioral Health Provider Directory.