Our Payment Policies

Payment in full is required at the time of service, unless your health insurance plan is administered by Anthem Blue Cross/Blue Shield or Medicare.

We accept payment in cash, personal checks, debit cards, VISA, and MasterCard. Information about using your health insurance benefits can be found here.

Fees and Insurance

Additional information about our fees, payment polices, and insurance participation can be found by following the links below:

Fees for Services
Insurance:
Please note that we will submit claims to the following plans only when they are your primary carrier; we do not submit claims to secondary carriers, or to carriers/plans not listed here:
- Anthem BCBS of VA & BCBS Federal FEP Plans In-network providers
- Medicare In-network providers
- TRICARE Non-network, non-participating providers
- Other BCBS Plans In-network if PPO or POS plan

Health Insurance Benefits

When using your health insurance benefits, there are still likely to be some out-of-pocket costs that will be your responsibility, such as unmet deductibles, coinsurance, copayments, and professional services not covered by your plan (e.g, services related to legal matters, writing special reports, etc.). Payment of these costs is required prior to, or at the time of service.

Even if you have some other insurance plan that is not listed above, you may still be able to use your benefits, especially if you have a PPO plan that gives you the flexibility to work with non-network providers.

Missed Appointments & Late Cancellations

Unless you and your therapist/psychologist have discussed specific exceptions, you will be charged for missed appointments and for cancellations made less than 24 hours before a scheduled appointment.

Contact us if you have questions about our payment policies.